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iPECS RCC Gateway:

iPECS RCC Gateway (Remote Call Control Gateway)

 

iPECS RCC Gateway solution for linkage with Microsoft Lync composed with “RCC Gateway” and “RCC Client”. It’s possible to outgoing/incoming call with simple click. iPECS RCC Gateway solution’s various scenario and features increasing staff’s productivity and efficiency.

 

FEATURES

 

RCC Client

  • Linkage with both desk phone and Lync client presence
  • Desk phone control in RCC Client

 

RCC Gateway

  • EV call(PC) option / RCC call(Phone) option
  • EV call(PC) --> MS Lync 2013 OIP(Open Interoperability Program) Qualification
  • When user get incoming call, RCC Client and Desk phone provide pop-up and ring together(Dual ring)
  • EV Pop-up --> EV call (PC)
  • RCC Pop-up --> RCC call (phone)
  • Outgoing call with simple click on Client(Trunk or Extension)
  • Desk phone control on Client(Disconnect, Hold, Call transfer)
  • CM mobile extension feature for both desk phone and client support paring feature
  • User can recognize other user’s client or desk phone presence

 

 

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Dublin 1.

T 353 1 8647400

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