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iPECS Attendant:

More Calls, Better Service

 

iPECS Attendant is the IP attendant console with soft phone function, hotel features and an improved user interface. Based on the iPECS Platforms that integrated with iPECS Attendant, the supported features are various.

 

FEATURES

 

Embedded softphone functions

  • Operating without the need for an external phone
  • High quality voice communications using PC

 

Easy to use interface

  • Optional station field display mode: icon or list type
  • Intuitive display icons: Monitoring window, Queue window and tool bar
  • Busy Lamp Field (BLF) and status information display
  • Local language selection
  • Shortcut keys for frequently used functions
  • Pre-selected and customized station status message setting
  • Station setting modification: station name, COS, Temporary COS, attendant cancel, music selection
  • Attendant status change: Day / Night / On demand / Weekend / Auto ring / Forward

 

Simple directory/database management

  • Local phone book import and export
  • Database and system component back up to the local hard disk drive
  • Multiple local database interface
  • Phone book management: register / edit / delete, 17 database fields, dynamic search / sort / filter
  • Various options for conducting queries

 

More productivity enhancements

  • Internal Text messages can be sent and received
  • Wake-up call management: Multiple wake-up, Group set, Optional set
  • Multiple attendants
  • Trunk monitoring
  • Making outbound call: keypad dialing, click to call from the phone book, station icon, log view
  • Superb statistical reporting of all calls

 

Hospitality features

  • Check in / out, wake up call, room status, room cut off, etc.
  • iPECS Attendant Hotel for basic PMS functionality with iPECS UCP / MG
  • Check-out billing service, Custom billing format
  • System Information update in real-time (PMS DB sync)
  • DND service, message service
  • Room class (COS) setting, Room change

 

 

 

 

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Dublin 1.

T 353 1 8647400

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